We are committed to offering the best range of products to our customers at the very best price.
If you find an identical product at a lower price in Malaysia, we will match that price. Take note that this is only applicable before the order begin. Once you have collected and paid the product in our store and then you saw a lower price the next day or the next week or the next month, the price match is NOT applicable or entertained as the sales account has been closed.
In order for us to verify the price, simply provide details of the product, where the product is being advertised at a lower price (Please give us the website address where you saw the price. Malaysia website only) and the price at which it is being offered. The more information you can provide, the easier it will be for us to verify your price challenge and get you the best price possible! Please give us the name of the person who gave you the price as we will require verification.
The product in question must be new, identical in style, specification, size and colour, and offered on the same terms.
- The competitor store or website must have the product in stock and available for immediate purchase or delivery.
- Gift vouchers are exempt.
- Typographical errors shall not apply. No affiliate, promotional, voucher code or media discount applies. Any other retailer's price match promotion which offers an additional rebate or other benefit for any price matched product is also excluded.
- We must be able to verify the lower price being offered by the competitor to our satisfaction.
- The price being matched must include all taxes (including VAT), postage and packing charges as applicable.
- Our Price Promise applies before the order/transaction begin.
- We reserve the right to withdraw this Price Promise at any time without question.